A complete disruption management solution that leaves you in control.
For when things go wrong
ConnectProtect is designed to check itineraries for airline, airport, or passenger disruptions. If things go wrong, ConnectProtect provides viable options to the passenger through either our customer service team or the airline. ConnectProtect offers a full suite of tools and services that allow the airline to decide the degree of automation it requires.
Automation working for you
ConnectProtect offers a full suite of tools that allow you to decide the degree of automation required.
We’ve got you covered
ConnectProtect supports customer management and supports your customer team with viable options.
Efficient customer processes
When a flight disruption occurs, the trip disruption notification will proactively push notifications and in-app notifications (mobile App) to maximize efficiency and passenger experience.