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ConnectProtect

A complete disruption management solution that leaves you in control.

Overview

Disruption management

For when things go wrong

ConnectProtect is designed to check itineraries for airline, airport, or passenger disruptions. If things go wrong, ConnectProtect provides viable options to the passenger through either our customer service team or the airline. ConnectProtect offers a full suite of tools and services that allow the airline to decide the degree of automation it requires.

Product benefits

Automation working for you

ConnectProtect offers a full suite of tools that allow you to decide the degree of automation required.

We’ve got you covered

ConnectProtect supports customer management and supports your customer team with viable options.

Efficient customer processes

When a flight disruption occurs, the trip disruption notification will proactively push notifications and in-app notifications (mobile App) to maximize efficiency and passenger experience.